 We're
in this business for the love of motorcycles and classic cars.
We find
the various artist's rendition of them fascinating and wish to offer the
best collection of artwork and prints available anywhere.
If you have any
questions not addressed here, please feel free to
call us at 1-888-215-3150 or
e-mail us at cruisin@indra.com
We're always glad to hear from you.
Mike Mayer
Q:
What type
of Guarantee do you offer on purchases?
A: Our No
Hassle Guarantee is just that! If you're not completely satisfied with
your purchase from us, please return it for a refund. That's
it...period.
Q:
What
history do you have with secure online ordering?
A: As I
write this, we've been in business for 14 years with the website now 11
years old with a secure buying online feature protected by SiteSafe from
Network Solutions and monitored by Security Metrics. We have not had
one case of identity theft from our system during that time.
Q:
Can I order by any other way than through your online method?
A: We recognize that not
everyone will feel comfortable ordering online. Please feel free to
call us on our toll free number at 1-888-215-3150 and we'll be happy to
handle your order over the phone. You can also copy and fill out our order
form and mail us a check. Any way you want to do it.
Q:
If I order more than one item, do I have to pay shipping costs for each?
A: We consolidate
shipping expenses where ever possible. Multiple items going to the
same address will always end up with a lower shipping charge than the
computer acknowledges as we manually adjust your order amount here before
shipping. Should you want to know exact figures, don't hesitate to
e-mail us at cruisin@indra.com or
call 1-888-215-3150 for this information.
Q:
At what point do you charge my credit card for online ordering?
A: When you order online
from us, your credit card is not immediately charged. We do that
manually at the time we ship your order. This is for a good reason as
we might be temporarily out of stock and have to get stock in to cover your
order.
I don't want your card charged while you're waiting on us to ship your
order.
Q:
I'm looking for a particular print, but don't find it in your search
engine, can you help?
A: Yes, just call or
e-mail us with your request. Sometimes the title of a print is an odd
collection of words and if not spelled the way the artist spells it, the
search engine will have trouble finding it. Also, having had a
relationship with our artists for many years, we have a vast knowledge of
their work, past and present. If it's a newly issued print, check the New
Appearance Gallery. Also have a look at the Artists
page to find the gallery of the artist and style you're looking for.
Q:
I'm looking for a gift for my husband (wife, boss, motorhead friend) but
have no idea what is appropriate. Any ideas?
A: If they're a
motorcycle enthusiast, check the Gifts for Bike Nuts
Gallery. If they're a classic car or hot rod enthusiast, check the
Gifts for Car Guys Gallery. We have a vast
collection of very attractive Black & White prints that represent almost
every collectible car in the Thom SanSoucie
Gallery. Also, the Collectibles & Gift
Gallery is a variety of items that are of interest to any motorhead and
not specifically cars or bikes. How about a clock? Our Gallery
of Clocks has a great selection of desk, alarm and wall clocks with
motorcycle and car themes. Give us a call and tell us a little
about them, what they drive or ride and we'll be glad to offer
suggestions. We can ship directly to them if you prefer.
Q:
How do you handle shipping costs out of the United States?
A: Shipping costs listed
on our website are for shipments within the US. Orders going to Canada
and other international destinations may carry higher cost depending on the
item. Please contact us if you have any questions
Q:
Do you have references/testimonials on your company?
A: Check the bottom of
almost every page and you'll see comments from our customers both nationally
and internationally.
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